When I was a child I looked forward to Christmas and birthdays with much anticipation because I knew that I would be showered with gifts from family and friends. However, one of the small inconveniences that my mother insisted on was that we neatly noted down who had sent the gift so that we could then spend a day following up with thank you letters. At first those thank you letters were written by my mother with a drawing (actually, more a scribble) from my siblings and I, later we progressed to writing our name, in large red crayon normally and finally we were tasked with the responsibility of managing our thank-you notes ourselves, choosing the day we wrote and then posted them. (more…)
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Do YOU have business social intelligence?
31 MarThis was the question I was asking myself when I was preparing for a presentation to the Brilliant BusinessXchange a couple of weeks ago. In fact, how do you measure it and yes, I know that I’ve ‘stolen’ the concept of social intelligence from Daniel Goleman even though I use those theories but apply to online business instead, but anyway, back to the question in hand …… (more…)
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